Legal warning

Energia Luz y Leds, as responsible for this website, undertakes to process the information of our users and customers with full guarantees and compliance with national and European requirements that regulate the collection and use of personal data of our users. 

We comply with Organic Law 15/1999 of December 13 on the Protection of Personal Data (hereinafter LOPD) and other applicable regulations, with Regulation (EU) 2016/279 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (hereinafter GDPR) as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter LSSICE). 

Data of the person in charge 

Identity of the person in charge: Energia Luz y Leds 

Commercial name : Energy Light and Leds 

NIF/CIF : 43302606T 

Address : C/ Plácido Domingo, Parque Sur 1 Building, Local 27-28, San Bartolome de Tirajana, 35100 Las Palmas de Gran Canaria. 

Email : 


These General Conditions regulate the use (including mere access) of the website including the contents and services made available on it. Any person who accesses the web, agrees to submit to the General Conditions in force at any time of the website. 


The terms related to privacy and data protection are stipulated in our Privacy Policy. 


The user is informed and, in turn, accepts that access to the web page does not imply the beginning of a commercial relationship with Energia Luz y Leds. In this way, the user agrees to use the Web, its services and contents without breaching current legislation, good faith, generally accepted uses and public order. Likewise, it is prohibited to use the Web for illegal or harmful purposes against Energia Luz y Leds or any third party, or that cause damage or make the normal functioning of the Web impossible. 

Regarding the contents (information, graphics, sound and/or image files, texts, etc.), the following is prohibited: 

Its reproduction, distribution or modification, unless you have the authorization of its legitimate owners or it is legally permitted. 

Any violation of the rights of Energia Luz y Leds. or their legitimate owners of them. 

Its use for all kinds of commercial or advertising purposes, other than those strictly permitted. 

Any attempt to obtain the contents of the Web by any means other than those made available to users as well as those usually used on the network, provided that they do not cause any harm to the Energia Luz y Leds Web. . 

Regarding the use of this website, the user agrees not to carry out any conduct that could harm the image, interests, as well as the rights of Energia Luz y Leds. or from third parties or that could harm, disable or overload the portal or that prevents, in any way, the normal use of the web. 

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, cannot guarantee the absence of malware or other elements that may cause alterations. and/or modifications in the computer systems (software and hardware) of the user or in their electronic documents and files contained therein, although we put all the necessary means and the appropriate security measures to avoid the presence of these harmful elements. 


The personal data communicated by the user to Energia Luz y Leds may be stored in automated databases or not, whose ownership corresponds exclusively to Energia Luz y Leds, assuming all technical, organizational and security measures that guarantee confidentiality. , integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection. 

Communication between users and uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed. 


By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, it is expressly prohibited to reproduce, distribute and publicly communicate, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of Energia Luz y Leds. The user agrees to respect the rights of Intellectual and Industrial Property owned by Energia Luz y Leds. 

The user knows and accepts that the entire website, containing the text, software, content (including structure, selection, arrangement and presentation of the same), podcast, photographs, audiovisual material and graphics, without being exhaustive, is protected by trademarks, rights copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and Spanish laws. 

In the event that a User or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify Energia Luz y Leds of said circumstance. indicating: 

Personal data of the interested owner of the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party. 

Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and declaration 

Express in which the interested party is responsible for the veracity of the information provided in the notification. 


Energia Luz y Leds does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by: 

- The lack of availability, maintenance and effective operation of the web, or its services and contents. 

- The existence of viruses, malicious or harmful programs in the contents. 

- The illegal, negligent, fraudulent use or contrary to this Legal Notice. 

- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website. 

- The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website. 


In general, the relations between Energia Luz and Leds with the users of their telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts of Las Palmas de Gran Canaria. 


Energia Luz y Leds informs that there are complaint forms available to users and customers. 

The user can make claims by requesting their claim form or by sending an email to indicating their name and surname, the product purchased and stating the reasons for their claim. 

The user can notify us of the claim, either by email to: or by postal mail addressed to: C/ Plácido Domingo, Edificio Parque Sur 1, Local 27-28, San Bartolome de Tirajana, 35100 Las Palmas de Gran Canaria. If you wish, the following claim form: 

For the attention of: 

C/ Plácido Domingo, Parque Sur 1 Building, Local 27-28, San Bartolome de Tirajana, 35100 Las Palmas de Gran Canaria. E-mail: 

The service/product: 

Acquired on the day: 

User name: 

User address: 

Signature of the user (only if presented on paper): 


Reason for the claim: 

Conflict resolution platform 

We make available to users the dispute resolution platform provided by the European Commission at the following link: 


In the event that any user has any questions about these Legal Conditions or any comments about the website, please contact